Shipping Policy

Standard Shipping
Canada wide shipping 2-10 business days. YT, NT, NU may be longer.

International orders
International orders are handled manually.  Shipping, duties, brokerage may be applied.

Shipping costs
All shipping charges are calculated by weight, delivery, ship-to location, and shipping method. 

Orders made over $150 are eligible for free shipping to any of the 10 Canadian provinces where standard ground shipping is available.  YT, NT, and NU are not included in this offer. 

Order processing
Orders of in stock items will be processed and shipped within 2 business days. 

Where is my order?
You will need to be available to accept your order.  Orders that are not received after 2 or 3 attempts may be shipped back to us.  You must report any undelivered goods within 25 days of the order.  If your tracking information does not help please contact us.

Damaged goods
If your package arrives damaged, please contact us as soon as possible.  You may reject the delivery at no cost to you.